Privacy Policy

Northern Fix ("Company", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website, https://northernfixtc.com (the "Website"). This Website is built using Wix, which may also collect and process data according to its own privacy practices.

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily:
- Name, email, phone number, or address submitted through forms or quote requests.
- Payment and billing information if you pay for services via our site.
b. Information Collected Automatically:
- IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent on site).
- This may be collected through Wix analytics tools, cookies, and third-party services.

2. How We Use Your Information

We use the information we collect to:
- Respond to inquiries or quote requests.
- Schedule and deliver services.
- Send updates or confirmations.
- Improve our website, services, and customer experience.
- Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. How Information is Stored and Protected

Your data may be stored on Wix’s secure servers and is protected with technical and organizational security measures. While we do our best to protect your data, no system can be guaranteed 100% secure.

If you use forms or payments through the Website, Wix and its integrated tools (such as payment gateways) may encrypt and store your data securely in accordance with their privacy policies.

4. Sharing Your Information

We may share your information with:
- Trusted third-party providers (such as payment processors or hosting services like Wix).
- Legal authorities when required by law or in response to valid requests.

5. Cookies and Tracking Technologies

Our Website may use cookies or similar technologies provided by Wix and integrated apps to:
- Enable essential site functionality.
- Analyze website traffic.
- Improve the user experience.

You can modify your cookie preferences in your browser settings.

6. Your Rights

Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Object to or limit certain data uses.
- Request a copy of the data we hold about you.

To make a request, please contact us at: shae.duncan@NorthernFixTC.com

7. Third-Party Links

Our Website may include links to other websites. We are not responsible for their privacy practices. Please review those sites’ policies before sharing your information.

8. Children’s Privacy

Our services are not directed to individuals under 13 years old, and we do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this policy occasionally. We will post the updated version on this page. Continued use of the site constitutes your acceptance of the changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Northern Fix

Website: https://northernfixtc.com

Email: shae.duncan@NorthernFixTC.com

Phone: 231-492-6865